News Desk

Customer Service, what level of service are you providing?


Creating a great customer experience from the ground up – This one is all about the basics!
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Customer Service, what level of service are you providing?

Creating a great customer experience from the ground up – This one is all about the basics! Regardless of the industry, customer service and creating a great experience is fundamentally important to future business success. More so, howeve ..


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What does Customer Service mean for Aged Care, Community and Disability Services…


Having trained hundreds of staff in Aged Care, Community and Disability Services since CDC was implemented in 2014, the hardest thing to hear was “I guess we should start thinking about customer service”.
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What does Customer Service mean for Aged Care, Community and Disability Services…

Having trained hundreds of staff in Aged Care, Community and Disability Services since CDC was implemented in 2014, the hardest thing to hear was “I guess we should start thinking about customer service”. Although customer service is not ..


Read more