Organisational Reform

Organisations often become stale. This often occurs because the organisation does not have in place rigorous systems to facilitate organisational renewal.

The current pandemic has clearly demonstrated the need for organisations to adapt to not only survive but also to proposer from new opportunities.

Realise Performance Consultants work with a range of organisation across different industries and sectors to help management refocus on areas where organisational improvement is possible.

We do this by:

Undertaking fresh eyes operational reviews
Examining structures to determine where efficiency road blocks have crept in or are in existence
Reviewing senior management structures and roles to ensure that they are aligned with the organisations strategic direction
Working with senior management to reset operational priorities
Coaching and mentoring senior managers and other key team members to support them in the implementation of organisational change

Case Studies

Organisation Reform

Realise Performance worked with an organisation to resolve the following issues:

Financial Viability – the organisation was almost insolvent, losing significant amounts of money and was carrying substantial levels of debt which they were struggling to service.
Staff Turnover – good staff were leaving and turnover rates were in excess of 45%.
Compliance – government regulators had identified significant deficiencies and had imposed sanctions.
Community Perceptions – the local community in which the organisation operated were aware of the problems the organisation. Therefore the organisation was facing and had lost community confidence. As a community owned organisation its future sustainability depended on the community valuing its services.

What did we do:

Realise Performance undertook a full operational review to identify the issues facing the organisation including root cause analysis of the issues.
Recommended a new organisational structure and new operational systems and processes to address the short term issues.
Worked with the Board and senior management team to fully implement these recommendations.
Actively coached individual managers through the change management challenges associated with the implementation of the recommendations.
Worked with senior managers to exit misaligned employees.
Worked with the Board and senior management group to identify a new long term strategic direction for the organisation.
Worked in partnership with the Board and Senior Managers to reposition and realign the organisation to the new strategic direction including one on one coaching and mentoring of senior managers.

What was the result:

Short term (after the first year)

The financial position turned around significantly. Many of the recommendations from the review identified ways to reduce waste and inefficiencies. These were implemented in full resulting in a significant rebalance of the organisations financial position.
The new structure resulted in some positions being filled with people who were more appropriate for the roles.
Staff turnover slowed as employees became more engaged as the organisation culture changed.
Compliance issues were addressed and systems were put in place to ensure that they did not return.
Community perceptions started to change resulting in increased revenue and community engagement.

Long Term (after 5 years)

The organisation is very profitable (by industry standards) and has a strong balance sheet.
Staff Turnover remains at levels significantly below industry standards.
The organisation remains fully compliant with all legislative obligations.
The new strategic direction was fully implemented resulting in significant sustainable growth.
Community engagement has increased to levels where the organisation is viewed by its community as the organisation of choice for the delivery of services.

Testimonials

“Chris and his team at Realise Performance have been there for us by providing strategic advice which has improved our business practices”

Andrea O’Neill

Chief Executive Officer-Amaroo Aged Care and Community Services